FAQ

Frequently asked questions

Carving Instructions


Customize your Gravestone by selecting a Symbol form the Symbol Library, see examples on the product page. Then Select your font, an example picture of each font will be displayed when the font is selected. Then create an Epitaph, type each 14 Character line, upto 5 lines hitting enter after each line, spaces count as a character. When complete just add to cart. An example of your gravestone will be sent to you via e-mail for aproval before creation. You wont be charged until your gravestone is ready to ship.




Return Policy


We will gladly replace or repair any damaged products, just send us an e-mail of what the issues are and we will provide a prepaid shipping label for your return. Unfortunately, due to the custom nature of the product we can't provide refunds but we will work hard to make things right.




Shipping Policy


We currently only ship to the continental U.S. and charge a flat rate of $7.00, we ship via USPS and UPS. In the future we will be shipping worldwide and look forward to serving everyone.




Privacy Policy


Click link below to see our Privacy Policy https://app.termly.io/document/privacy-policy/6842e0a7-6dd8-4497-8a58-7c4f901178fb





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